FAQ - nyanam-fish.com

Address: Montréal, 1510 Rue Sauvé
Working hours: 09:00 - 23:00
Phone: +02 (044) 756-16-52
Email: starbelly@mail.com

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Questions about delivery

How do I place an order for tilapia on your website?

Placing an order is simple! Browse through our menu, select your desired tilapia products, and add them to your cart. Once you've made your selection, proceed to checkout, fill in your details, and confirm your order.
Can I customize my order or add special instructions?

Yes, the system allows you to add special instructions during the checkout process. Whether you have specific preferences for cleaning or preparation, let us know, and we’ll do our best to accommodate your request.
What payment methods do you accept?

We accept multiple payment options, including Mpesa, PayPal, and other secure payment methods listed during checkout.

How will I know my order has been received?

Once you place an order, you’ll receive an email confirmation with your order details. You'll also receive updates via email or SMS when your order is being processed and out for delivery.
Can I track my order after placing it?

Currently, real-time tracking is not available, but you can contact our customer service team for updates about your order status. We'll also send notifications when your delivery is en route.
Is the website mobile-friendly?

Absolutely! Our site website is fully responsive and works seamlessly on any mobile device. You can browse the menu, place orders, and make payments with ease, all from your phone or tablet.